I. EXPECTED OUTCOMES

Participants will learn to

• Set objectives for an interview
• Encourage the candidate to expand, elaborate, and volunteer
  information within regulatory guidelines
• Listen for the key information and opportunities to probe further
• Explore the subjective components in matching the person and the job
• Maximize interview time

II. DESIGN

This is an exercise-driven, interactive workshop. The goal is to build specific
skills for time-efficient interviews that produce information of maximum quality
and quantity for selection and placement decisions.

III. WORKSHOP CONTENT

A. Setting Objectives . . . or Knowing What You're Looking For

• Outlining and prioritizing data collection requirements
• Creating checklists for subjective impressions
• Creating the Person Profile as well as the Job Profile

B. Communication Skills for Interviewing

• Questions . . . The key to successful interviewing
• Interview practice with critique and feedback

C. Listening Skills

• Overcoming listening barriers
• Recording key information

D. Time Management

• The 80/20 split . . . or let the candidate talk

E-mail:
Phone (615) 594-2907

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